Privacy Policy for Track Save (Performance Bonus Limited)

This Privacy Policy describes how Track Save (a trading style of Performance Bonus Limited) collects, uses, and discloses your personal information when you use our website, tracksave.co.uk (“Website”).

1. Who We Are

Performance Bonus Limited is a company registered in England and Wales (Company Number 04326332). Our registered office is at 2 St Mary Street, Chepstow, NP16 5EU. We are the data controller for your personal information collected through the Website.

2. Information We Collect

We collect the following types of information when you use our Website:

• Information you provide directly: This includes information you enter when you contact us through our website form, such as your name, email address, phone number, and the nature of your inquiry.
• Information collected automatically: We may automatically collect certain information about your device and browsing activity when you use the Website. This may include your IP address, browser type, operating system, referring URL, pages visited on our Website, and the time of your visit. This information is collected using cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support.  
   
• To improve the Website and our services.
• To send you information about our services or promotions.
• To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: We may process your personal information based on your consent, such as when you sign up to receive our newsletter or publish your information publicly.
• Contract: We may process your personal information to fulfill a contract with you, such as when you request information about our services.
• Legitimate Interests: We may process your personal information for our legitimate interests, such as improving the Website and our services. We will only do so where our interests do not override your data protection rights.

5. How We Share Your Information

We may share your personal information with third-party service providers who help us operate the Website and provide our services. These service providers are bound by contractual obligations to keep your information confidential and secure.   

We will not share your personal information with any other third party without your consent, except where required by law or to prevent fraud or other illegal activity.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected,including for the purposes of satisfying any legal, accounting, or reporting requirements.  

When we no longer need to retain your personal information, we will securely delete it.  

7. Your Rights

You have a number of rights in relation to your personal information under data protection laws. These include:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to erase your personal information (also known as the “right to be forgotten”)  
   
• The right to restrict the processing of your personal information
• The right to object to the processing of your personal information  
   
• The right to data portability

If you wish to exercise any of these rights, please contact us using the contact details below.  

8. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.  

9. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

We use cookies and similar technologies on our Website. For more information about how we use cookies, please see our separate Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.  

12. Contact Us

If you have any questions about this Privacy Policy, please contact us by email at info@performancebonus.com or by post at:

Performance Bonus Limited 2 St Mary Street Chepstow NP16 5EU

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales.